Key Partners
8Who helps you succeed? Suppliers, strategic allies, distributors, outsourced capabilities.
Key Activities
7What must the business do exceptionally well to deliver its value?
Key Resources
6What people, assets, technology, brand, IP, data or capital are essential?
Value Propositions
2Why will each customer segment choose you? State the problem solved, benefit created and meaningful difference.
Customer Relationships
4How will you acquire, serve, retain and grow customers?
Channels
3How do customers discover, evaluate, buy, receive and get support?
Customer Segments
1For whom are you creating value? Be specific about the first target customer—not “everyone.”
Cost Structure
9What are the largest fixed and variable costs required to operate this model?
Revenue Streams
5Who pays, for what, how much and how often? Identify the pricing mechanism.